Product Consultant

Apply Online

Position Name: Product Consultant

Location: Trivandrum, India

Years of Experience: 3-5 years

Code: PC/Mid

Job Overview:
  • Lead, develop, maintain & enhance multiple modules within a well-established SAAS product platform.
  • Full Stack Development profile is a must.
Key Responsibilities:
  • Address customer concerns and inquiries regarding both product functionality/domain promptly and clearly.
  • Innovatively manage customer expectations while working within the established product framework.
  • Handle data management and configuration tasks efficiently.
  • Closely coordinate with product tech team on various tasks to ensure customers satisfaction is maintained.
  • Ability to quickly visualize customer process flows and optimize them for enhanced efficiency.
  • Proficient storytelling skills to articulate customer scenarios and adept in managing demanding customers.
Qualifications and Experience:
  • Bachelor’s degree in computer science, Engineering, or a related field.
  • 3-5 years of experience as a Business Analyst or in customer-facing roles within product teams.
Key Skillse:
  • Ability to quickly grasp business requirements and devise solutions within the product framework.
  • Exceptional written communication skills, particularly in composing emails, solution documents, conducting calls with customer teams, and delivering presentations to customers.
  • Proficiency in writing SQL queries.
  • Willingness to work flexible hours, including outside regular business hours if necessary.
Personal Attributes:
  • Excellent communication and highly logical mindset.
  • Quick learner for any kind of technology/tools required for the product.
  • Ability to work with minimal supervision and out ok box thinking required.
  • Ability to thrive in a dynamic and demanding product environment, showcasing self-drive and resilience in overcoming technical challenges.

Apply Online