Case Studies

case-studies
Case Studies

Transforming Industries with Innovation

Explore how our solutions drive efficiency, security, and digital transformation across industries. From optimizing warehouse operations and streamlining maritime logistics to enhancing retail payments and automating invoicing, our platforms deliver real impact. With expertise in cloud services, ERP services, Talent management services and development services, we empower businesses to scale and innovate. Discover our success stories and proven results.

Transforming Warehouse Operations for a Leading APAC Retailer: Overcoming Complexity with Precision and Efficiency

iStorePRO
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Client Overview

One of the biggest retailers in APAC faced significant challenges in managing its warehouse operations across five major Indian cities. With a complex supply chain handling both industrial and e-commerce flows, the company struggled with manual processes, low accuracy, and inefficient SKU management for both B2B and B2C segments.

  • Delayed Deliveries: Low inventory accuracy led to frequent rework and revenue loss.
  • Manual Tracking: Worksheet-based tracking slowed operations and increased errors.
  • Lack of Real-Time Visibility: No real-time updates on stock levels or warehouse movements.
  • Cluttered Warehouses: Poor space utilization reduced efficiency.

To overcome these challenges, the retailer adopted iStorePRO, an Cognitively Enhanced  Warehousing Intelligence Platform designed to enhance operational efficiency.

  • On-Time Deliveries Improved: Increased from 60% to 95%.
  • Error Reduction: Picking errors dropped to below 1%.
  • Optimized Warehouse Utilization: Space efficiency improved by 50% using advanced location planning parameters.
  • End-to-End Visibility: Enhanced tracking of receiving, storage, and delivery pipelines.
  • Higher Operational Predictability: Improved workflow automation and real-time decision-making.
  • Lower IT Investment: Reduced costs with an efficient, integrated warehouse management model.
  • Accelerated ROI: Faster revenue realization by minimizing rework and maximizing resource utilization.

By leveraging iStorePRO’s AI-driven warehouse intelligence, the retailer successfully transformed its warehouse operations, reduced errors, improved space utilization, and enhanced overall efficiency.

Client Overview

One of the largest global processors of natural extracts, the client operates a vast network of warehouses that store raw materials (RM), work-in-progress (WIP), and finished goods (FG). Their growth and market demand required a smart, scalable warehouse management solution to ensure efficiency, reduce waste, and deliver real-time visibility across operations.

Despite being an industry leader, the client faced several critical warehouse and logistics challenges:

  • Maximize Warehouse Utilization across multiple storage zones
  • Quick and accurate SKU identification for both raw materials and finished goods
  • High dependency on manual labor leading to inconsistencies and slower operations
  • Extended truck waiting times, impacting logistics efficiency
  • Stock ageing, leading to losses and compliance risks
  • Lack of real-time MIS for proactive decision-making by senior management

To address these challenges, iStorePRO WMS was implemented across all six warehouses handling RM, WIP, and FG. The intervention included:

  • 100% System-Guided Operations: Automated put away and picking workflows reduced manual decisions and errors
  • Handheld Smart Devices: Every operator equipped with real-time access and control
  • Double Scanning: SKU verification during both put away and picking ensured traceability
  • Real-Time Tracking: Visibility into operator and equipment movements for performance monitoring
  • Auto Allocation Engine: Automated stock rotation based on FEFO / FIFO / Batch parameters
  • Dispatch Accuracy: Integrated verify scan step prior to shipment
  • Over 100 Real-Time Reports: Accessible on handheld devices, ensuring instant operational insights

The deployment of iStorepro delivered transformational results:

  • 99.7% Error-Free Dispatches: Nearly eliminated dispatch discrepancies
  • Zero Stock Wastage: Complete control over ageing inventory with automated stock rotation
  • Enhanced Labor & Equipment Productivity: Data-driven task assignments reduced idle time
  • Strategic MIS for Leadership: Machine-critical insights enabled better planning and execution
  • Significant Boost to Bottom Line: Reduced losses, improved throughput, and enhanced efficiency led to tangible financial gains

By leveraging iStorePRO’s intelligent WMS, the client successfully modernized its warehouse operations, aligning with industry 4.0 standards. The system’s scalable design, automation features, and real-time intelligence proved instrumental in supporting the company’s growth, compliance, and profitability goals.

Transforming Warehouse Efficiency for a Leading Natural Extracts Processor with iStorePRO

Natural-Extracts-Processor-istorePRO
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Revolutionizing Card Issuance: How GEMCARDS Empowers Payment Aggregators for Seamless Transactions

GEMCARDS
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Client Challenge

Payment aggregators faced several obstacles in expanding their card-based services:

  • Limited revenue opportunities from traditional card acquiring businesses.
  • High market costs for entering the issuance space with existing providers.
  • Lack of an integrated platform for handling PCMS, DCMS, and CCMS in a unified system.
  • Absence of market guidance to leverage existing acquiring clients for card issuance expansion.

To address these challenges, GEMCARDS introduced a comprehensive retail payment suite designed to unify card management, issuance, and transaction processing:

  • End-to-End CMS Integration : GEMCARDS became the only platform offering CCMS, DCMS, and PCMS in a single solution.
  • Licensing for Payment Aggregators : The platform was provided under a strategic licensing model, enabling seamless integration.
  • Expanded Card Portfolio : Aggregators gained access to corporate expense management, multicurrency travel cards, general-purpose reloadable (GPR) cards, and gift card solutions.

By leveraging GEMCARDS, payment aggregators unlocked new revenue streams and enhanced their market offerings:

  • New Monetization Model : Licensing enabled aggregators to issue cards, driving business growth.
  • Value-Added Services : Aggregators could now provide prepaid cards to their merchant partners.
  • Scalable Growth : Access to an all-in-one CMS platform optimized costs and operations, ensuring long-term success.