Transforming Maritime Operations with Digital Excellence
GEM-ARK is a cloud-based maritime industry suite designed to empower shipping agents by digitizing and optimizing their operations. With seamless process automation, GEM-ARK enhances business efficiency, transparency, and profitability in the shipping sector.
Our intelligent integration of operational processes with accounting systems ensures accurate data management, streamlined workflows, and improved decision-making. Whether managing port operations, cargo handling, or financial transactions, GEM-ARK provides real-time visibility and end-to-end process optimization for a smarter, more efficient maritime business.
Optimizing Liner Operations with Smart Digital Solutions
GEM-LINER is a fully web-based liner management system designed to streamline operations for Liner Agents by seamlessly connecting Shipping Lines, Documentation Teams, Accounts, Freight Forwarders, Consignees, Consignors, and Customs Authorities through a centralized digital platform.
With EDI integration and real-time analytics, GEM-LINER enhances collaboration, accuracy, and efficiency in liner call management. By automating documentation, invoicing, and port call optimization, it ensures seamless communication, reduced manual effort, and improved decision-making across all stakeholders.
Product Landscape
Port Agency
- Port and Cargo Agency
- Offshore & Marine
- Husbandry
- Break Bulk
- Oil & Gas
- Crew change and Administration
Liner Agency
- Vessel/Voyage Oversight
- Equipment Control
- Bills of Lading
- Cargo Manifest
- Ocean Freight
- Port Demurrage/Detention
- EDI Connectivity
- Terminal Coordination
- Import/Export Documentation
Disbursement Accounting
- DA Processing
- Manage AR
- Manage AP
- Receipts & Payments
- Trial Balance
- Financial Reports
Document Management
- Vendor Portals
- Fully Configurable Workflows
- Automated Escalation Matrix
- Comprehensive Dashboards
Solution Offerings
GEM-ARK OPS
GEM-ARK OPS is a full-fledged, end to end application to track ship call details from arrival to departure and beyond.
- End-to-End Ship Call Tracking – Manages operations from arrival to departure.
- Centralized & Integrated – Automates port agency workflows seamlessly.
- Configurable Workflows & Taxation – Adapts to business needs effortlessly.
- Powerful Voyage Calculator – Custom formula builder for accuracy.
- Comprehensive API Module – Enables seamless third-party integration.
- Automated Alerts & Escalations – Ensures real-time updates and compliance.
- Crew & Husbandry Management – Covers transport, hotels, and meet & assist.
- Cargo & Service Tracking – Monitors SOF, cash to master, and cargo details.
- Vendor Portal & Proforma Generation – Simplifies invoicing and payments.
- Advanced Dashboards & Analytics – Real-time insights for better decision-making.
- Automated Email Parsing & Audit Trail – Streamlines documentation and compliance.
GEM-ARK PAS
GEM-ARK PAS - is a self-balancing principal accounting system (PAS) for generating DA and managing debtors & creditors.
- Document management
- Disbursement processing
- Full-fledged debtor management
- Full-fledged creditor management
- Manage remittances
- Manage payments
- AR settlements
- Taxation module
- DA collection & follow up
- All types of financial/revenue reports
- Integration with corporate/inhouse/ERP systems
GEM-ARK CONNECT
A secure gateway manager enabling seamless integration between GEM-ARK and external systems for efficient automation.
- Secure Gateway – Enables seamless system integration.
- Centralized Management – Orchestrates secure workflows.
- Flexible Integration – Supports multiple ERPs & protocols.
- All-in-One Platform – Powers automation & efficiency.
GEM-ARK SERVE
GEM-ARK SERVE is a knowledge processing outsourcing centre focused on providing services for the entire lifecycle of DA generation to customers worldwide. The highly knowledge staff ensures minimum turnaround time for DA submission.
- Receipt of DA supporting documents
- Monitoring of bank receipts
- Generation of DA
Expansive Global Presence
- 5 Continents, 110+ Countries, 2,000+ Ports
- More than 75,000 calls annually
- More than 100,000 Disbursement Invoices annually
- 25% improvement in vessel DA turnaround time
- 5000+ users with over 1500 concurrent users
- 100+ Integrations globally
Experience GEM-ARK in Action