CASE STUDY
Warehouse Revolution: How iStorePRO Drives Efficiency
Client Overview
One of the biggest retailers in APAC faced significant challenges in managing its warehouse operations across five major Indian cities. With a complex supply chain handling both industrial and e-commerce flows, the company struggled with manual processes, low accuracy, and inefficient SKU management for both B2B and B2C segments.
Challenges
- Delayed Deliveries: Low inventory accuracy led to frequent rework and revenue loss.
- Manual Tracking: Worksheet-based tracking slowed operations and increased errors.
- Lack of Real-Time Visibility: No real-time updates on stock levels or warehouse movements.
- Cluttered Warehouses: Poor space utilization reduced efficiency.
Solution: iStorePRO Implementation
To overcome these challenges, the retailer adopted iStorePRO, an Cognitively Enhanced Warehousing Intelligence Platform designed to enhance operational efficiency.
- Phased Transition: The customer migrated warehouse operations in a stage-wise manner to ensure smooth implementation.
- Intelligent Putaway Algorithms: Streamlined putaway flows with versatile warehouse planning.
- Wave Picking for E-commerce: Automated wave picking based on real-time order registrations in iStorePRO.
- Smart Devices Integration: Reduced visual picking errors and enhanced efficiency.
- Advanced Returns Management: Implemented tracking for all return processes, improving logistics efficiency.
Key Results & Benefits
- On-Time Deliveries Improved: Increased from 60% to 95%.
- Error Reduction: Picking errors dropped to below 1%.
- Optimized Warehouse Utilization: Space efficiency improved by 50% using advanced location planning parameters.
- End-to-End Visibility: Enhanced tracking of receiving, storage, and delivery pipelines.
- Higher Operational Predictability: Improved workflow automation and real-time decision-making.
- Lower IT Investment: Reduced costs with an efficient, integrated warehouse management model.
- Accelerated ROI: Faster revenue realization by minimizing rework and maximizing resource utilization.
Conclusion
By leveraging iStorePRO’s AI-driven warehouse intelligence, the retailer successfully transformed its warehouse operations, reduced errors, improved space utilization, and enhanced overall efficiency.
CASE STUDY
Success Stories: GEMCARDS in Action
Client Challenge
Payment aggregators faced several obstacles in expanding their card-based services:
- Limited revenue opportunities from traditional card acquiring businesses.
- High market costs for entering the issuance space with existing providers.
- Lack of an integrated platform for handling PCMS, DCMS, and CCMS in a unified system.
- Absence of market guidance to leverage existing acquiring clients for card issuance expansion.
GEMCARDS’ Intervention
To address these challenges, GEMCARDS introduced a comprehensive retail payment suite designed to unify card management, issuance, and transaction processing:
- End-to-End CMS Integration: GEMCARDS became the only platform offering CCMS, DCMS, and PCMS in a single solution.
- Licensing for Payment Aggregators: The platform was provided under a strategic licensing model, enabling seamless integration.
- Expanded Card Portfolio: Aggregators gained access to corporate expense management, multicurrency travel cards, general-purpose reloadable (GPR) cards, and gift card solutions.
Results & Business Impact
By leveraging GEMCARDS, payment aggregators unlocked new revenue streams and enhanced their market offerings:
- New Monetization Model: Licensing enabled aggregators to issue cards, driving business growth.
- Value-Added Services: Aggregators could now provide prepaid cards to their merchant partners.
- Scalable Growth: Access to an all-in-one CMS platform optimized costs and operations, ensuring long-term success.
